Category Archives: Transformation

Fusion 2015 Full Presentation Text

Posted on April 26, 2015 by Peter

Enriching the Customer Experience “Staying Relevant in the Face of Changing Expectations” Several apologies are due.  The first regards my tardiness.  I had intended to publish this immediately following my Fusion 2015 breakout session.  Good intentions, road to hell and … Continue reading →

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Storage Service Catalogs and Automated Storage Tiering

Posted on September 10, 2013 by Peter

I just got off the phone with a client and pointed them to my blog to read this article, which only after they checked did I find out it was never published.  DOH!  The timing is right, though, to revisit … Continue reading →

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TB-FTE Ratios Explained, or, why storage management isn’t like Starbucks (Part 1)

Posted on March 18, 2013 by Peter

I have been putting off this article for years, even though it is the most frequently asked question I receive.  I’ve hit a breaking point, though, and plan on answering this question in two parts.  This is part one.  Usually … Continue reading →

Posted in Driving Transparency, The Nature of IT, Transformation | Tagged , , , , , , , , | 4 Comments

In which Jack Welch and I share nothing more than a haircut

Posted on November 5, 2012 by Peter

Well, not really.  Jack still has more hair than me. http://www.youtube.com/watch?v=EAlmq0_0EwI I’m something of an IT subversive.  I like to consider myself a “blue collar IT guy” because so much of what I’ve done in IT reminds me of plumbing … Continue reading →

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On censoring and innovation

Posted on July 7, 2012 by Edward

Perhaps it’s apophenia or selection bias but reading Stephen’s latest post over at Pack Rat on Tim Cook and Steve Ballmer struck a chord with some other stuff I’ve been reading and thinking about. As I wrote previously I’ve been … Continue reading →

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Getting back to living. . .

Posted on June 30, 2012 by Edward

I spend a lot of time talking with customers and my team about transformation.  How we can transform IT, how we can transform our relationship with our customers, and how can we transform our business to continue to compete and … Continue reading →

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Using run books for fun and profit (and sanity)

Posted on June 22, 2012 by Peter

I recently had an argument with some of my colleagues about the difficulty and value of developing operational run books for an IT shop.  By “recently” I mean every single day of my life.  Since I must defend the utility … Continue reading →

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I want to transform my approach to IT, but…

Posted on April 17, 2012 by Peter

I get e-mail: Pete, I have a client that wants to explore IT transformation and maybe move to a cloud or “As a Service” model but the managers keep throwing up this objection- At this point the writer inserts one … Continue reading →

Posted in Future of IT, Private Cloud, The Nature of IT, Transformation | Tagged , , , , , , , , , | 1 Comment