Recent Comments
Archives
- May 2018
- March 2018
- February 2018
- January 2018
- December 2017
- October 2017
- August 2017
- May 2017
- March 2017
- January 2017
- December 2016
- November 2016
- October 2016
- September 2016
- August 2016
- June 2016
- November 2015
- October 2015
- July 2015
- May 2015
- April 2015
- March 2015
- February 2015
- August 2014
- May 2014
- April 2014
- February 2014
- January 2014
- December 2013
- November 2013
- October 2013
- September 2013
- July 2013
- June 2013
- May 2013
- April 2013
- March 2013
- February 2013
- January 2013
- December 2012
- November 2012
- October 2012
- September 2012
- August 2012
- July 2012
- June 2012
- May 2012
- April 2012
- February 2012
- January 2012
- November 2011
- September 2011
- August 2011
- July 2011
- June 2011
- May 2011
- September 2010
- August 2010
- May 2010
- February 2010
- December 2009
- September 2009
- June 2009
- May 2009
- April 2009
- March 2009
- February 2009
- January 2009
Categories
- Astronomy and Space
- Big Data
- Blogroll
- Cache Construction
- Communication
- Consulting 101
- Driving Transparency
- Education
- Events
- Family
- For the Newbies
- Forums
- Future of IT
- Geocaching
- Geocaching.com
- GRC
- Growing the Business
- Hardware
- Home Audio
- I Get E-Mail
- In the News/Blogosphere
- Maps and Mapping
- Miscellaneous
- Mobile Caching
- Movies
- My Finds
- Open Thread
- Philosophy
- Private Cloud
- Public Cloud
- Recreation
- Resources
- Reviews
- Science
- Security
- Silly
- Skepticism
- Snark
- Software
- Somebody Else's Stuff
- Statistics
- Strategy and Tactics
- The Nature of IT
- This is Why We Can't Have Nice Things
- Transformation
- Transportation
- Uncategorized
Tag Archives: self-service
Fusion 2015 Full Presentation Text
Enriching the Customer Experience “Staying Relevant in the Face of Changing Expectations” Several apologies are due. The first regards my tardiness. I had intended to publish this immediately following my Fusion 2015 breakout session. Good intentions, road to hell and … Continue reading
Posted in Future of IT, The Nature of IT, Transformation
Tagged business relevance, Cloud, Fusion, Fusion 2015, ITSM, self-service, services oriented, transformation, WTN
Leave a comment